Managed IT · Cyber Security · ELV & AV · Dubai & Abu Dhabi
Managed IT & AMC for Real Estate, Property Management and MEP Businesses in the UAE
One fixed fee for all your IT, security, and office tech, backed by guaranteed response times and complete peace of mind.
- Predictable, all-inclusive technology pricing
- Unified single vendor for network, security and all IT
- Guaranteed response times via written SLAs
- Proactive 24/7 monitoring to prevent downtime
- ISO 9001, 14001, and 45001 certified standards
What Infirise does
Infirise Technologies is a dedicated Managed IT Services partner for growing businesses across the UAE. We replace reactive, break-fix support with an all-inclusive IT Annual Maintenance Contract (AMC) that keeps your entire operation running without interruption. From 24/7 network monitoring, cloud management, and helpdesk support to enterprise-grade cybersecurity and employee onboarding, our engineers handle your complete IT lifecycle under one predictable agreement, so your team stays productive and your business stays secure.
- 40%+Cost savings vs. in-house IT
- 365 DaysUninterrupted engineering cover
- 100%Device and license visibility
- 4 HoursGuaranteed on-site dispatch
Trusted by UAE businesses including
Abu Dhabi Police
Huaxia Real Estate
Expert Properties
MAQS
Golden Tulip
Busardoh Interiors
Habib Al Hosani Lawyers
Essential Decor
Khadamat Facility Management
Ministry of Finance
River Lounge
Feathers Cafe
Roof Secure
Smart Creation
Zonan ME
Melrish Photography
Green Eco
Simonelli Group
Built for three industries we know inside out
Generic IT companies treat every client the same. Choose your industry to see how we work with businesses like yours.
Real Estate Companies
Eliminate tech bottlenecks with reliable connectivity, secured client data, and fast daily IT support. IT for Brokerages
Facility Management
Always-on connectivity across managed sites, secured operational records, and responsive daily IT support. IT & ELV for Buildings
MEP & Interior Contractors
Your reliable partner to execute and deliver the end-to-end IT scope across your MEP and fit-out projects. IT for ContractorsAlso trusted by hospitality, healthcare, professional services, and e-commerce businesses across the UAE. Talk to us →
Sound familiar?
The six IT problems we fix most often for UAE businesses.
Slow, unreliable support
Tickets sit for days and the same issues keep coming back.
Unplanned downtime
A failed switch, a full disk or an expired licence stops the whole office.
Ex-staff still have access
People who left can still open email, shared files or the CRM.
Ransomware, phishing and data leaks
One click on a fake invoice can lock every file the business owns.
New hires waiting for IT
Laptops, accounts and permissions are not ready on day one.
No control of devices, licences and renewals
Nobody knows what you own, what is expiring or what you are paying for.
Everything your business runs on, managed by one team
Pick a service or let us look after all of it under one monthly contract.
Managed IT & IT AMC
Zero downtime with all-inclusive support under one predictable AMC.Cyber Security
Enterprise security via managed firewalls, VPNs, email protection, and MFA.Network, Wi-Fi & Servers
Structured cabling, business Wi-Fi, firewalls, servers and virtualisation.ELV & AV Systems
CCTV, access control, intercom, IPTV, meeting-room AV and digital signage.Cloud & Microsoft 365
Migrations, Intune device management, backup and licensing.Office IT Setup & Relocation
Everything a new or moving office needs, working on day one.AI & Automation
AI assistants and workflow automation, with proper data controls. Not sure what you need?Book a free IT & AI audit and we will tell you →Always-On IT: Prevent · Protect · Perform
Most small businesses still run IT on a break-fix basis: something breaks, someone gets called, work stops. Always-On IT reverses that. We prevent problems, protect your data and keep daily operations running, and we report on all of it every quarter.
Prevent
Stop problems before they happen
- Proactive 24/7 monitoring
- Automated patching and updates
- Backup and disaster recovery
- IT asset and licence management
- Capacity planning and IT roadmap
Protect
Secure the business and its data
- Endpoint and ransomware protection
- Email and phishing protection
- Access control and multi-factor authentication
- Threat detection and incident response
- Security awareness training
Perform
Run daily IT smoothly
- Helpdesk and IT support
- Cloud and remote-work set-ups
- User onboarding and offboarding
- Procurement assistance
- Dedicated account manager
Getting started takes one conversation
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Free IT & AI Audit
We review your devices, network, email security, backups and AI opportunities, on-site or remotely.
Within 1 working day
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Roadmap & fixed quote
You get a written, prioritised action plan and a fixed price.
Within 3 working days
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Onboarding
We document everything, deploy monitoring, set the security baseline and meet your team.
1 week
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Always-On support
Helpdesk, preventive maintenance, on-site visits and a quarterly review with your management.
Ongoing
Raise a ticket your way, and know when we will respond
Microsoft Teams · Slack · WhatsApp · Desktop app & support portal · Email · Phone
| Priority | Example | Remote response | On-site (Dubai & Abu Dhabi) |
|---|---|---|---|
| P1 Critical | Office internet or server down; suspected cyber attack | 15 minutes | Within 4 hours |
| P2 High | A team or key system cannot work | 30 minutes | Same or next business day |
| P3 Normal | One user or device affected | 2 business hours | Scheduled |
| P4 Request | New user, software install, change request | 1 business day | Scheduled |
Managed IT vs hiring in-house: the finance view
For most teams under 50 people, a managed IT contract costs less than one IT hire, and covers more skills.
| One in-house IT engineer | Infirise managed IT | |
|---|---|---|
| Monthly cost | About AED 12,000–20,000 a month fully loaded (salary, visa, insurance, leave, tools) | From AED 5 per device per day, fixed |
| Cover during leave or sickness | Gaps | Team cover under a written SLA |
| Skills | One person’s skill set | Network, security, cloud, ELV and AV specialists |
| Response commitments | None in writing | Priority-based response times |
| Hiring and training risk | Yours | Ours |
| Scaling up or down | Slow (hiring, notice periods) | Very Agile |
What clients say
“Infirise team truly understands the fast-paced nature of real estate and delivers with precision.”
Black PangCOO & Co-Founder, Huaxia Real Estate
“Infirise proactive approach has been crucial in helping us serve our clients better every single day.”
Asad HashmiCEO, Smart Business Creation
“Infirise support has allowed our team to stay creative while they take care of the technical side.”
Afzal BajwaCEO, Busardoh Decoration & Fitout
Engineers in Dubai and Abu Dhabi
On-site support across Dubai and Abu Dhabi, remote support anywhere in the UAE.
Questions we hear most
What does Infirise do?
Infirise Technologies is a UAE managed IT services company with offices in Dubai and Abu Dhabi. We provide IT annual maintenance contracts (AMC), cyber security, networks and Wi-Fi, ELV and AV systems, cloud and Microsoft 365, and AI automation.
What is an IT AMC?
An IT annual maintenance contract is a fixed-fee agreement under which an IT company maintains your computers, servers, network and software for a year, with preventive maintenance, a helpdesk, on-site visits and agreed response times.
How quickly do you respond?
Critical issues get a remote response within 15 minutes and an engineer on-site within 4 hours in Dubai and Abu Dhabi. Every plan has written response times by priority.
Is managed IT cheaper than hiring an IT person?
Often, for teams under about 50 people. A managed plan typically costs less than one fully loaded IT hire and covers security, network, cloud and ELV skills without gaps during leave.
Which areas do you cover?
We have offices in Dubai and Abu Dhabi and send engineers across both emirates. Remote support covers the whole UAE.
Is the IT & AI audit really free?
Yes. We review your devices, network, email security, backups and AI opportunities, then send a prioritised action plan with costs. There is no obligation to buy.
Find out what your IT is really costing you
Book a free IT & AI audit. We will show you your biggest risks, quick wins and a fixed monthly price, in plain language.
Book a Free IT & AI Audit →No obligation · Fixed monthly pricing · Engineers in Dubai & Abu Dhabi